• 5 stars: 1 (50%)
  • 4 stars: 0 (0%)
  • 3 stars: 0 (0%)
  • 2 stars: 0 (0%)
  • 1 star: 1 (50%)
J
Janne
My Favourite Slippers

I absolutely love those slippers, they are warm, comfortable and lightweight.

T
Tanya

Uncomfortable an smell

Hi Tanya,

Thank you for your feedback. We’re sorry to hear this pair wasn’t comfortable for you and that you noticed a smell.

We haven’t had similar feedback on this product, but a slight odour can sometimes be present when uggs are newly made and packed shortly after production. This usually disappears once they’ve been aired out.

That said, we’d still like to look into your pair properly. Please contact our customer support team with your order number so we can review this and help with the best next step.